Moda London is founded on the fundamental premise of offering our customers the most sophisticated, elegant and refined designs of superior quality and that's why all of our products come with full warranty cover.
What does the warranty cover?
The warranty applies to items purchased directly from Moda London and covers any material or manufacturing defects under normal use during the Warranty Period.
The warranty does not cover;
General wear and tear, improper handling or lack of care, scratches, scuffs or chips, water damage, damaged caused by repairs, or adjustments carried out by a third party, lost or stolen goods or parts, fading, discolouration or deterioration within the Warranty Period. If the item is proven to be defective in material or manufacturing under normal use, Moda London will provide a like for like replacement, at no charge. If your item is not available, an alternative of equal value or similar style will be provided.
Any replacement item will be covered under a new Warranty Period from the date of issue.
The Warranty is void if a valid proof of purchase is not provided.
The Warranty Period
The Warranty Period for Moda London is one (1) year from the date of purchase.
How to make a Warranty claim
Please contact us in the first instance to determine the problem and the most appropriate solution.
Retail purchase
For any purchase not made directly from Moda London, the retailer should be contacted in the first instance.
