Help Centre

Each piece is thoughtfully crafted to be uniquely yours. Simply select your preferred engraving design and add your personalisation details during the order process.

For a harmonious and balanced finish, the same engraving is applied to both cufflinks.

We are pleased to offer a bespoke engraving service for those wishing to use their own design. Depending on the artwork, we may be able to engrave custom logos, monograms or other personalised designs. To submit your design for review, please use our Custom Design Upload Page. Our team will carefully assess your submission and advise on suitability before your order is placed.

If no engraving is selected, your item will arrive with a beautifully clean and timeless finish. Understated, elegant and ready to gift.

To maintain design integrity, our engraving options use carefully curated, premium fonts. We are unable to offer custom font changes.

Yes, a live engraving preview is available during personalisation. Please double-check spellings before confirming your order, as engraving is permanent once applied.

No inks or dyes are used. The laser engraving process creates a soft matte contrast etched into the polished surface, which may appear lighter or darker depending on lighting.

Yes. Each item can be personalised individually and added to your basket one at a time.

Yes. During checkout you may add a gift message, printed in a handwritten style on luxury textured card. If no message is provided, a blank card is included for you to write by hand.

No. All orders are packaged discreetly without prices or invoices.

If you need to make a change, please contact us promptly. We will do our best if the item has not yet entered production.

Once preparation has begun, changes may not be possible. Contact us as soon as possible and we will assist if we can.

We aim to dispatch within 48 hours (Monday to Friday). Each piece is hand-finished in England with great care.

Yes. All orders are shipped with full tracking for peace of mind.

Yes. We deliver worldwide, including the USA, Europe, Canada, Australia, UAE, Singapore and more.

No. Duties and taxes are the responsibility of the customer or recipient and may be due upon arrival in the destination country.

For gifts sent abroad, please inform the recipient that duties or import taxes may apply. These are not covered by Moda London.

Express delivery is available at checkout. If your deadline is close, please contact us, we’ll be happy to advise and assist.

Personalised items are non-returnable unless faulty or incorrect. For full details, please refer to our returns policy.

If there is any issue with your order, please contact us right away with photographs and your order details. Our team will review and resolve this for you promptly and with care.

Our cufflinks are crafted from premium stainless steel, plated in 14 karat gold or fine silver, and hand-finished in England.

No. Our laser engraving is permanent and will not fade, peel or wear away.

After wear, polish gently with a soft lint-free cloth and store in the presentation box. Avoid exposure to harsh chemicals, fragrances, or excessive moisture.